Firstly, don't worry, we'll make sure things get worked out right =)
Most transactions will get matched within 5 - 10 minutes of your transfer.
Some common reasons why transactions aren't matched:
If you recognize any of those reasons above, please create a support ticket with our payment provider here: https://www.xfers.io/support/transactions. That's the fastest way to match the payment.
If it still doesn't work, or if you think you did everything right, or just want more help or clarification - just email us firstname.lastname@example.org. We're always here for you.