Depending on the nature of each hunt, Grouphunt offers various shipping methods. Self-Collection, Regular Post, Registered Post, and Local Courier.
Regular Post is sent via Singpost, and is an untracked economical option.
Registered Mail is sent via Singpost and is a tracked economical option.
Local courier is sent via our courier partners, has faster delivery times and is a tracked premium option.
Please note that for untracked packages, liability of the shipment falls on the customer. While lost shipments are rare, and as a business Grouphunt is committed to fulfill 100% of our orders, if you want to be safe please opt for tracked mail.
Self-Collection is free and available from Mondays - Fridays, from 4-7pm at our HQ (50 Playfair Road #05-01A S367995), which is a 2 minutes walk from Tai Seng MRT Station (Circle Line). Collection is by appointment only, and appointment details will be sent to your email once your product has arrived at our HQ and is ready for collection.